Audit Quality and Resilience beyond the Role Stress Model: A Maltese Perspective

Chantal Mangion, Norbert Tabone, Peter J. Baldacchino, Simon Grima
International Journal of Finance, Insurance and Risk Management, Volume 11, Issue 3, 37-56, 2021
DOI: 10.35808/ijfirm/264


Purpose: In this study, we examined the incidence and predictors of Reduced Audit Quality Practices (RAQP) as well as the consequences of burnout on job satisfaction, turnover intentions, and the work environment in Maltese Big Four audit firms. Methodology: A two-phase sequential mixed-methods approach was employed to achieve the objectives of the study. In the first phase of data collection, questionnaires were distributed to auditors in the Big Four firms in Malta and concurrent semi-structured interviews were conducted with thirteen audit staff members. After this data was analysed, the results were discussed with four audit partners from these Big Four firms, as part of the second phase of data collection. Findings: We found that role stressors lead to increased burnout levels, while resilience mitigates burnout. Consequently, burnout leads to lower job satisfaction, higher turnover intentions, higher RAQP, and strained relationships with colleagues. Moreover, this study found that less experienced auditors commit RAQP more often, although mostly in low-risk areas and when facing time pressure. Originality/Value: This study contributes to the understanding of factors influencing the incidence of RAQP, and the antecedents and consequences of burnout amongst Maltese auditors.

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