Literature Review on Motivation οf Public and Private Employees and the Importance of Emotional Intelligence in the Public and Private Sector: The New Challenges
Purpose: The present research was developed in order to investigate the relationship between emotional intelligence and employee satisfaction in the private and public sector. Design/Methodology/Approach: It is a secondary review of the literature related to this subject. Findings: The present study showed that emotional intelligence affects job satisfaction, and there are cases where a relationship was found between emotional intelligence and job satisfaction with gender, educational level, or years of service. Practical Implications: One implication is for organizations to implement support programs and focus groups to help particularly stressed employees, especially in very difficult times, and to really address the needs of these employees. Originality/Value: The present research has the benefit of examining the literature under the context of contemporaries and drawing conclusions under the pretext of a strained market.