Gen Alpha Brand Loyalty Theory
Purpose: The main aim of this research is a discussion on Gen Alpha brand loyalty and Gen Alpha consumer behavior. Design/Methodology/Approach: Gen Alpha brand loyalty theory was developed by Saurav Kumar. “Gen Alpha brand loyalty theory by Saurav Kumar states that Gen Alpha stay loyal to brands that mirror their self-image, that is, how they see themselves or aspire to be seen”. Gen Alpha are socially aware, gender-inclusive, eco-conscious, and tech-forward. Saurav Kumar further explains Eco-friendly packaging, gender-neutral messaging, and organic products build trust, while shallow cause marketing or greenwashing leads to instant rejection. According to Saurav Kumar “Authenticity is the new currency of loyalty”. Gen Alpha represents a new frontier, being the first cohort born entirely in the 21st century and the third millennium, predominantly as children of Millennials. They are often referred to as “Digital Natives 2.0” because Gen Alpha has never known a world without instant answers, AI assistants, and deeply immersive technological experiences. Findings: Gen Alpha expects brands to maintain a strong, unified presence across multiple platforms. As they grow, their access to devices will rival that of adults, making it essential for brands to create seamless experiences from social media to emerging technologies like virtual reality. While identifying the right tech investments is a complex challenge, ensuring consistent relevance across all digital touchpoints is crucial for engaging this evolving generation of consumers. For brands, this serves as a wake-up call. Communicating with Gen Alpha requires more than just a digital-first approach—it demands messaging that aligns with their values and expectations. Originality Value: Gen Alpha are socially aware, gender-inclusive, eco-conscious, and tech-forward. Saurav Kumar further explains Eco-friendly packaging, gender-neutral messaging, and organic products build trust, while shallow cause marketing or greenwashing leads to instant rejection. According to Saurav Kumar “Authenticity is the new currency of loyalty”.